Shipping Policy

Free Worldwide Shipping

We offer free shipping on every order, worldwide. No minimum purchase required, no hidden fees, no surprises at your door. The price you see at checkout is the final price you pay.

Order Processing

Orders are processed and shipped within 1 to 3 business days after payment confirmation. Once your order leaves our facility, you will receive a confirmation email containing your tracking number and a link to follow your package in real time.

What Happens After You Order

1. Payment confirmed — Your order enters our fulfillment queue.
2. Picked & packed — Items are prepared at our South Carolina campus.
3. Dispatched — A shipping confirmation with tracking is sent to your inbox.
4. In transit — You can follow every scan until delivery.

Estimated Delivery Times

Delivery typically takes 6 to 12 business days after shipment, depending on your location. Remote or rural addresses may require a few additional days.

Customs & Duties

We cover all customs duties and import taxes on your behalf. You will never be charged additional fees upon delivery. International customers pay exactly what the checkout total shows — nothing more.

Order Tracking

Every shipment includes a trackable number. If you did not receive your tracking email, or if tracking appears stalled, reach out through our Contact page and we will investigate promptly.

Damaged or Lost Shipments

• Damaged in transit — If your order arrives damaged, photograph the package and contents and contact us within 7 days of delivery. We will arrange a free replacement.
• Lost in transit — If tracking shows no movement for 10 business days, we will open a carrier investigation and ship a replacement at no cost once confirmed lost.
• Wrong or missing items — Report within 7 days and we will correct the order immediately.